Last updated: 27 February 2026
Welcome to MyClawIO. These Terms of Service (“Terms”) govern your access to and use of the MyClawIO website and services (the “Service”), operated by comallagency LLC, a New Mexico limited liability company (“we”, “us”, “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.
We may update these Terms from time to time. When we do, we will change the “Last updated” date above. Your continued use of the Service after the posting of revised Terms constitutes your acceptance of them.
The Service is provided by:
comallagency LLC
1209 MOUNTAIN ROAD PL NE
Albuquerque, NM 87110
United States
You can contact us about these Terms at: support@myclawio.com (or any other address listed on our website).
MyClawIO provides managed, always‑on cloud instances for running OpenClaw (and compatible projects such as Clawdbot / Moltbot). Our Service may include, among other things:
You are responsible for how you configure and use OpenClaw, for any third‑party services you connect, and for your own compliance with applicable laws and the licenses governing OpenClaw and any other software you run.
Messaging channels. Telegram is included by default. WhatsApp is offered as an optional add-on and is connected exclusively through the official WhatsApp Business API provided by Meta. MyClawIO does not use unofficial bridges, QR-code linking of personal numbers, or any other unauthorized method that could violate WhatsApp's terms and expose your account to suspension or blocking.
The Service is intended for users who are at least 18 years old or the age of majority in their jurisdiction. By using the Service, you represent that you meet this requirement and, if you act on behalf of an organization, that you have authority to bind that organization.
To use certain features, you must create an account and provide accurate, up‑to‑date information. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or present security risks.
We offer subscription plans (for example Lite, Pro, Max) at the prices shown on our website or at checkout. Unless otherwise stated, all prices are in US Dollars (USD) and are exclusive of any taxes that may apply.
Payments are processed through third‑party providers such as Stripe. By providing a payment method, you authorize us and our payment processors to charge all applicable fees and taxes to that method.
Subscriptions typically renew automatically at the end of each billing cycle (monthly or annually, depending on your plan) until you cancel. You authorize us to charge your payment method for each renewal period at the then‑current rate, unless otherwise agreed (for example, early‑bird or grandfathered rates).
If you subscribe to an annual plan, you are billed in advance for twelve (12) months of service. Unless you cancel before the renewal date, your annual plan will renew automatically for another 12‑month term at the then‑current annual rate.
If a charge fails, we may retry it and/or contact you. If payment remains unsuccessful, we may suspend or terminate your access to the Service and your instances. You remain responsible for any amounts due.
You may cancel your subscription at any time through your account or by contacting us.
Any applicable refund will be processed back to your original payment method within a reasonable time.
You agree not to use the Service to:
We may investigate violations and may suspend or terminate access if we reasonably believe you are misusing the Service.
Each plan includes specific resource allocations (vCPU, RAM, storage, bandwidth, etc.). You agree to operate within those limits. If your usage consistently exceeds them or negatively impacts others, we may request that you upgrade, throttle certain workloads, or, in extreme cases, suspend your instance.
The MyClawIO brand, website, dashboard, and all proprietary tooling, designs, and documentation are owned by comallagency LLC or its licensors and are protected by intellectual property laws. You may not copy, modify, or distribute our proprietary materials except as expressly permitted by us.
OpenClaw and some components we deploy are open‑source and governed by their own licenses. Nothing in these Terms limits your rights under those licenses.
You retain ownership of the configurations, prompts, data, and content you store or process on your instance (“Your Content”). You grant us a limited license to host and process Your Content solely to operate and improve the Service, and as required by law.
We aim to provide a highly available Service (for example, 99.9% uptime), but we cannot guarantee uninterrupted or error‑free operation. The Service may be temporarily unavailable due to planned maintenance, emergency interventions, infrastructure failures, or events beyond our reasonable control.
We perform regular backups of instances as part of the Service, but we do not guarantee that backups will always be successful or restorable. You should maintain your own copies of critical data where appropriate.
After cancellation or termination of your account, we may delete your instances and associated data after a short grace period. We are under no obligation to retain your data beyond what is required by law.
The Service may integrate with third‑party providers (e.g. cloud hosts, payment processors, messaging platforms). Those services are governed by their own terms and privacy policies. We are not responsible for the content, availability, or practices of any third‑party services.
The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Service will be uninterrupted, secure, or error‑free.
To the maximum extent permitted by law, comallagency LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of profits, data, or goodwill) arising out of or related to your use of the Service.
Our total aggregate liability for all claims arising out of or relating to the Service shall not exceed the greater of (a) the amounts you have paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars (USD 100).
You agree to indemnify and hold harmless comallagency LLC and its officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, Your Content, or your violation of these Terms or applicable law.
These Terms are governed by the laws of the State of New Mexico, USA, without regard to its conflict of law rules. Any dispute arising out of or related to these Terms or the Service shall be brought in the state or federal courts located in or covering Bernalillo County, New Mexico, and you consent to their jurisdiction.
Before initiating formal proceedings, both parties agree to attempt to resolve disputes in good faith by contacting the other party and allowing a reasonable period for informal resolution.
We may modify these Terms from time to time. The current version posted on this page supersedes all prior versions. These Terms, together with any additional policies or agreements referenced on the Site (including our Privacy Policy), constitute the entire agreement between you and comallagency LLC regarding the Service.
If you have any questions about these Terms, please contact us at support@myclawio.com.